All experts /Augustin Tiberghien
💌 Customer service

Augustin Tiberghien

Head of Customer Success at Spendesk

🇫🇷 French & 🇬🇧 English
Session
For a 30 min Session
100
€/30 min (HT)
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Mentorship
Including 2 sessions per months
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About

Augustin is an expert in customer success strategy, customer journey and experience all along the funnel.
He has a solid 5-year experience as Customer Success Manager (individual contributor, manager then head of) in a fast-growing startup (Spendesk)
Has been working with onboarding, expansion, key account managers within his department while opening Spanish, Italian and French markets.
Not sure on which KPIs to track, want to review your customer journey and the compensation plan of your teams ? Better call Augustin !

One-to-one mentorship program
Forge a lasting partnership through our recurring one-to-one mentorship program with 2 sessions per months
Session
100
€/30 min (HT)
Vanilla JS - Inline Embed Cal.com

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